Important Messages
- Welcome to the Global Service Desk. For enhanced security, we have upgraded our Chat Support system.
Please use this URL to connect with GSD Chat Support: https://www-182.aig.com/
For AIG access issues, please contact us at 1-800-435-7457 or 00-800-5656-5555 (EMEA toll free number).
For Password Reset, please visit the Self-Service Password Reset site https://resetpw.aig.com/OKTA.htm
- We are currently experiencing issues with Microsoft Teams where some features are not working. Please see I.N.C.10628863 for reference. We encourage you to use the WEB version (https://teams.microsoft.com) or MS Teams Mobile as a workaround.
- There is a known issue wherein files or bookmarks inside Cloud Virtual Desktop are missing with Tracking Ticket number INC10762348. Our support teams are engaged to resolve this as soon as possible. We apologize for the inconvenience.